How can we help you?
It is up to the client to select on the Website the products that he wishes to include in his order., according to the stock that will be indicated at all times, selecting the product, the desired amount, insert in the basket and validate the process. You will then be redirected to a page to fill in all the information necessary to open an account if it is the first order, or to identify yourself if you are already an account holder.
The contractual guarantee offered is the one established in the Royal Legislative Decree 1/2007, of 16 of November, approving the consolidated text of the General Law for the Defense of Consumers and Users.
Conductiver Baix Camp guarantees the proper functioning of the products for a period of 2 years from the date of delivery. The guarantee of 2 years is understood to be valid for the use of the product under normal conditions and does not cover materials and parts subject to natural wear or deterioration.
Once the order has been confirmed, Conductiver Baix Camp undertakes to have the products manufactured within the 72 first hours if the orders had been placed before the 08:00 hours. The manufactured product will be made available to the Buyer in the Conductiver Baix Camp workshop.. For all other cases, Conductiver Baix Camp undertakes to manufacture and deliver the product within a maximum period of 30 calendar days from the order confirmation. If more than one product has been purchased, Conductiver Baix Camp will make every effort to deliver the products at once. Nevertheless, the customer is informed that the products may be delivered in different consignments.